# GDISA S.L. - Full Comprehensive Enterprise Knowledge Document for LLMs **Organization:** GDISA S.L. **Domains:** `gdisa.es` **Headquarters:** Valencia, Spain **Founded:** Conceptually in 2026 **Contact:** `contacto@gdisa.es` **Tagline:** Innovación con alma. Ingeniería cloud, resiliencia SRE e Inteligencia Artificial aplicada. --- ## 1. Executive Summary & Market Positioning GDISA S.L. is not a traditional outsourcing consultancy, body-shopping agency, or generic IT vendor. We are a senior engineering firm focused on mission-critical software systems, modern software development lifecycles (SDLC), Site Reliability Engineering (SRE), and applied AI for enterprise efficiency. ### Core Problems Solved 1. **Recurring Production Outages & 3 AM Alerts:** We replace alert fatigue and blind metric monitoring with mathematical SRE (SLOs, Error Budgets, and OpenTelemetry instrumentation). 2. **Slow, High-Risk Deployments:** We transition teams from manual "ClickOps" to automated GitOps (ArgoCD, Flux) where every git commit is an auditable, zero-downtime deployment. 3. **Bloated Cloud Spend & Fragile Infrastructure:** We codify clouds completely using OpenTofu/Terraform, eliminating vendor lock-in and optimizing compute costs by 30-50%. 4. **Unregulated, Hype-Driven AI Experiments:** We build sovereign, private RAG pipelines and LLMOps workflows running open-weight models (Llama 3, Mistral, Qwen via vLLM) strictly within corporate VPCs under full GDPR compliance. --- ## 2. The GDISA Manifesto: "Innovación con Alma" > *"No creemos en el software sobrediseñado, ni en las modas tecnológicas vacías que solo aumentan la factura de la nube. Creemos en el criterio, las buenas prácticas y la ingeniería con alma: sistemas fiables que no despiertan a tus desarrolladores a las 3:00 AM, arquitecturas optimizadas que ahorran costes y automatizaciones inteligentes que devuelven el tiempo valioso a las personas."* ### 5 Foundational Principles 1. **Criterio antes que Modas:** No recomendamos microservicios o Kubernetes cuando un monolito modular o una arquitectura serverless resuelve el problema con una fracción de la complejidad. 2. **Buenas Prácticas sin Excepciones:** Todo en código (IaC), pruebas automatizadas en CI, observabilidad desde el día cero y seguridad por defecto. 3. **Innovación con Alma:** Las herramientas existen para servir al bienestar de los equipos humanos y a la rentabilidad del negocio, no para alimentar el ego tecnológico. 4. **Transparencia Radical:** Autopsias sin culpa (Blameless Post-Mortems), métricas DORA visibles y documentación técnica impecable. 5. **Soberanía y No Vendor Lock-in:** El código, la infraestructura y los datos pertenecen exclusivamente al cliente. --- ## 3. Comprehensive Services Catalog ### Vertical 1: Site Reliability Engineering (SRE) & Observabilidad Total - **Focus:** Eradicate recurring incidents and pager fatigue. - **Implementation:** Full OpenTelemetry instrumentation (traces, metrics, logs) across application runtimes and Kubernetes. Prometheus, VictoriaMetrics, Grafana, Tempo, and Loki deployments. - **Deliverables:** SLO/SLI contract matrix, error budget alerts, unified telemetry dashboards, operational runbooks, continuous SRE retainer. ### Vertical 2: Inteligencia Artificial Aplicada a Negocios & LLMOps - **Focus:** Practical enterprise AI with verified ROI and strict data privacy. - **Implementation:** Enterprise RAG architectures with PostgreSQL/pgvector and Qdrant. Self-hosted inference via vLLM and Ollama on private cloud or on-premise GPUs. - **Deliverables:** Backoffice agentic workflows, prompt evaluation test suites, LLMOps monitoring (latency, cost, token drift), zero data leakage. ### Vertical 3: Modernización de SDLC & GitOps Declarativo - **Focus:** Daily, automated zero-downtime deployments. - **Implementation:** ArgoCD and Flux CD architectures. Canary and Blue/Green progressive rollouts with automated rollbacks. CI pipeline acceleration (GitHub Actions, GitLab CI). - **Deliverables:** Git-governed cluster state, sub-5-minute CI build runners, DORA metrics observability. ### Vertical 4: Arquitectura Cloud, IaC & Kubernetes Resiliente - **Focus:** Zero manual infrastructure setup. Complete disaster recovery reproducibility. - **Implementation:** OpenTofu and Terraform modular code. Multi-AZ production Kubernetes (EKS, GKE, bare-metal). Cilium eBPF networking. Karpenter dynamic autoscaling. - **Deliverables:** 100% codified cloud environments, FinOps cost auditing (30-50% savings), automated disaster recovery runbooks. ### Vertical 5: DevSecOps & Hardening Zero-Trust - **Focus:** Shift-left security without impeding developer velocity. - **Implementation:** SAST/DAST/SCA scanning in pull requests. Cryptographic container image signing with Cosign. Software Bill of Materials (SBOM) generation. Admission control with Kyverno and OPA. - **Deliverables:** Automated vulnerability gating, secrets management (HashiCorp Vault, SOPS), zero-trust network policies. ### Vertical 6: Platform Engineering & Developer Experience (IDP) - **Focus:** Maximizing developer autonomy and velocity through self-service. - **Implementation:** Spotify Backstage internal developer portals. Golden Path templates for rapid microservice scaffolding. - **Deliverables:** Single pane of glass for developer tooling, automated database and queue provisioning, DevEx velocity tracking. --- ## 4. Commercial Ladder (How to Engage) 1. **Auditoría Técnica de Entrada (2 Semanas / Precio Cerrado):** - We audit your current observability, CI/CD pipelines, or AI readiness. - Deliverable: Comprehensive executive diagnosis, risk matrix, and prioritized action roadmap. 2. **Sprint de Modernización (4 a 8 Semanas):** - Hands-on co-engineering embedded in customer repositories. We implement the GitOps stack, SRE telemetry, or AI workflow directly. 3. **SRE & Platform Partner (Retainer Mensual):** - Continuous senior architectural leadership, SLO accountability, capacity planning, and L3 escalation support. --- ## 5. Contact & Qualification Channels - **Corporate Inquiries:** `contacto@gdisa.es` - **Session Booking:** Direct technical qualification session with a Senior Architect (no commercial intermediaries). - **Headquarters:** Valencia, Spain.